Shipping policy

Shipping Policy

All orders are shipped from our fulfillment location in Heerenveen, the Netherlands.

1. Order processing

Orders are typically processed within 1–2 business days after your order has been placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

2. Shipping destinations

We currently ship to the Netherlands, countries within the European Union, the United Kingdom, the United States, Canada, other European destinations and selected destinations worldwide.

Available shipping methods, shipping costs and estimated delivery times are displayed at checkout based on your delivery address.

3. Estimated delivery times

Estimated delivery times shown at checkout begin once your order has been dispatched.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, public holidays, customs processing or unusually high order volumes.

Unless another delivery period has been agreed with you, orders will be delivered within the period required by applicable consumer law.

4. Shipping costs

Shipping costs are displayed at checkout before you complete your purchase.

The applicable shipping cost depends on your delivery destination.

5. Tracking

Where tracking is included with your shipping method, you will receive tracking information by email after your order has been dispatched.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

6. Incorrect or incomplete addresses

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery information, please contact us as soon as possible at:

code.of.championss@gmail.com

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Where permitted by applicable law, additional shipping costs caused by an incorrect or incomplete address provided by the customer may be charged to the customer.

7. Lost or delayed shipments

If your order appears to be significantly delayed or lost in transit, please contact us at:

code.of.championss@gmail.com

We will investigate the shipment with the carrier.

For consumer orders, Code Of Champions remains responsible for the shipment until the goods have been delivered to you, except where applicable law provides otherwise.

8. Customs, duties and import taxes

Orders shipped outside the European Union may be subject to customs duties, import taxes or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping price and are the responsibility of the customer.

Customs clearance may cause additional delivery delays that are outside our reasonable control.

9. Damaged shipments

If your order arrives damaged, please contact us as soon as possible at:

code.of.championss@gmail.com

Please include your order number and photographs of the damaged item and packaging where possible.

We will review the issue and provide an appropriate solution in accordance with applicable consumer law.

10. Contact

If you have any questions about shipping or delivery, please contact us at:

Code Of Champions
Ketting 9
8446 EG Heerenveen
Netherlands

Email: code.of.championss@gmail.com
Phone: +31 6 82871207

KVK number: 42185593
VAT ID: NL005571437B29